How do I place an order?

You may place an order directly on our website at www.basekbeauty.com.

How do I check the status of my order?

After placing your order, you will receive a confirmation email. Once shipped, you'll get a tracking number and courier info to track it.

Can I modify or cancel my order?

Email hello@basekbeauty.com as soon as possible. Once your order is processed, it cannot be modified.

What should I do if I'm having trouble placing an order?

Contact us at hello@basekbeauty.com if you're experiencing technical difficulties or need assistance.

What should I do if my payment is declined?

Check your card details and billing info. If the issue persists, contact your provider or reach us at hello@basekbeauty.com.

How do I track my order once shipped?

You’ll receive an email with tracking details once your order is shipped. Follow the provided link to track it.

What should I do if my order is lost or missing?

First, check with the courier. If needed, contact us at hello@basekbeauty.com and we'll help locate your order.

What should I do if my order arrives damaged or incorrect?

Email hello@basekbeauty.com with your order number and images of the damaged or incorrect items.

Do you ship internationally?

Currently, we ship within the U.S. only. Join our mailing list to know when international shipping becomes available.

Do you ship to Alaska & Hawaii?

Yes. Orders may take 3–7 business days, with possible delays during holidays and additional shipping fees.

What are your standard shipping rates?

Shipping rates vary by location and items. We work with top carriers to offer competitive rates.

How long will it take to ship domestically?

Orders typically arrive within 3–7 business days. Delivery may be delayed during holidays or for remote locations.

What is your return policy?

All sales are final unless the item arrives damaged or incorrect. Contact us within 7 days with photos.

What is your refund policy?

Refunds are only issued for damaged, defective, or incorrect orders. Contact us with photos within 7 days of receipt.

Do you accept exchanges?

Exchanges are only allowed for damaged, defective, or incorrect items. Contact us within 7 days with your order number and images.

The Scalp Massager - Stimulating Silicone Scalp Brush

The Scalp Massager

Stimulating Silicone Scalp Brush

$20

Good For: Normal, oily, dry and combination scalps. For sensitive scalps, use light pressure.

Designed to effortlessly lift build up and impurities while gently exfoliating and massaging to help increase circulation and growth potential.

• Ideal for massaging serums or enhancing your shampoo ritual
• Gentle Scalp Stimulator
• 100% Silicone Bristles

cruelty-free • vegan

Benefits/Good For

Gently stimulates the scalp to encourage circulation
Helps lift scalp buildup & impurities
Enhances cleansing & treatment preparation
Ensures thorough application of conditioning treatments
Non-abrasive bristles help release tension without irritation

GOOD FOR: Most scalp types. Sensitive scalps may prefer light pressure

For Sensitive Scalps:

Use very light pressure and limit to 1–2 minutes. Start slowly to gauge comfort. If tenderness or redness occurs, reduce frequency or discontinue use.

BASE-K offers a holistic approach to hair wellness—supporting long-term scalp vitality and hair resilience at every stage of life.

How to use

In the shower, pair with shampoo for an invigorating scalp massage, or with conditioner to enhance product distribution through your hair strands.
Out of the shower, use on wet or dry hair and with or without product. Gently massage your scalp in circular motions with the brush tips and move across your entire scalp for as long as desired.
Rinse the massager thoroughly after each use.

Key Features

100% Silicone Bristles - Gently exfoliates and stimulates the scalp without tugging or causing irritation
Ergonomic design - Fits comfortably in your hand for effortless control and a relaxing scalp experience
Shower-Safe - Durable and waterproof for seamless use during your wash-day ritual
Promotes Scalp Health - Encourages blood flow to support stronger, healthier hair growth from the root.

No parabens, sulfates, silicones, phthalates, synthetic dyes/colorants or mineral oils

complete your routine complete your routine

Complete your BASE-K Ritual

Inspired by Korean headspa rituals and the philosophy behind Korean multi-step skincare, the BASE-K Ritual reimagines haircare as a layered system that purifies, nourishes, and strengthens from root to strand.